Botongo Technologies Limited is the Controller of your personal data unless otherwise stated below. Our postal address is: Maple Court, Off Kusenla Road, Ikate, Lekki, Lagos State, Nigeria. The term “us” or “we” refers to Botongo as a product of BOTONGO TECHNOLOGIES LIMITED, a private limited company incorporated and registered under the laws of the Federal Republic of Nigeria with RC No.7073943.
We have nominated a Data Protection Officer, and you can contact him/her at compliance@botongotech.com
The term “you” or “your” refers to the passenger or rider who requests, hires and/or receives a transportation service through their Botongo app account.
Personal Data We Collect
We collect information about you when you use the Botongo App, including:- Contact Details: Information you provide to us when you register for an account, such as your name, email address, and phone number.
- Geo-location: Information about your rides, including pickup and drop-off locations.
- Gadget Data: Information about your device, such as your IP address, device type, and browser type.
- Cookies: Information collected through cookies and similar tracking technologies.
- Payment information: Like the amount charged and the payment card used.
- Communication and correspondence records
- Vehicle details: Such as when you engage with our in-app chat or speak with our customer service agents.
How We Use Your Information
We use the information we collect about you to:
1. Provide and improve the Botongo App;
2. Communicate with you about the app and your account;
3. Personalize your experience on the app;
4. Analyze usage of the app and trends.
Purpose of the processing
We process your personal data so we can provide you with one or more of our services relating to your vehicle.Legal Basis
We are allowed to use personal information in the ways described above if we have a proper reason to do so. We always make sure we have a good reason for doing anything with your data.- Entry into and performance of the contract (incl. the provision of services): Personal data is generally processed in order to provide the services contracted through the Botongo app with you. This means that to give you the service we promised you and to meet our terms and conditions, we’ll process your personal data to meet those obligations.
- Legitimate interest: We generally, in other circumstances, process your personal data relying on legitimate interest grounds if we have concluded a legitimate interest assessment. Legitimate interests include our commercial interests in providing an innovative, personalised, safe and profitable service to our customers and partners, unless those interests are overridden by other interests.
Information Sharing
We may share your information with third parties, including:- Service providers who help us operate the Botongo App;
- Law enforcement or other government authorities if required by law or to protect our rights or the rights of others.
